Top 10 IT Issues, 2015
- Hiring and retaining qualified staff, and updating the knowledge and skills of existing technology staff
- Optimizing the use of technology in teaching and learning in collaboration with academic leadership, including understanding the appropriate level of technology to use
- Developing IT funding models that sustain core service, support innovation, and facilitate growth
- Improving student outcomes through an institutional approach that strategically leverages technology
- Demonstrating the business value of information technology and how technology and the IT organization can help the institution achieve its goals
- Increasing the IT organization's capacity for managing change, despite differing community needs, priorities, and abilities
- Providing user support in the new normal—mobile, online education, cloud, and BYOD environments
- Developing mobile, cloud, and digital security policies that work for most of the institutional community
- Developing an enterprise IT architecture that can respond to changing conditions and new opportunities
- Balancing agility, openness, and security
